AI Digital and IT – Alphabet Training

AI, Digital and IT

A wide range of skills can be developed and put to use in the AI, Digital and IT sectors for both small and large businesses.

AI and Automation Practitioner

The AI & Automation Practitioner apprenticeship is designed for individuals who want to apply artificial intelligence and automation within a business environment. This includes using AI-powered tools to improve productivity, streamline processes and support better decision-making.

Content Creator Level 3

The Content Creator apprenticeship is designed for individuals who create and manage engaging content across a range of digital platforms. This includes producing written, visual and video content that supports marketing campaigns, brand awareness and audience engagement.

Customer Service Practitioner Level 2

The role of a Customer Service Practitioner is to deliver high quality products and services to the customers of their organisation. They provide services in line with the organisation’s customer service standards and strategy within appropriate regulatory requirements. Their customer interactions may be diverse and can include face-to-face, telephone, post, email, text, and social media.

Data Technician Level 3

The Data Technician apprenticeship is designed for individuals who collect, organise and analyse data to support business decision-making. This includes working with data systems, producing reports and ensuring data is accurate, secure and accessible.

IT Solutions Technician Level 3

The IT Solutions Technician apprenticeship is designed for individuals who support and maintain IT systems within an organisation. This includes providing technical support, resolving issues and ensuring systems, devices and networks operate effectively.

Multi-Channel Marketer Level 3

The Multi-channel Marketer apprenticeship is for individuals that would like to learn how to define, design, build and implement digital campaigns across a variety of online platforms to drive customer acquisition, customer engagement and customer retention. The Multi-channel Marketer will typically support customer-focused marketing activities that drive demand for a product or service.